☎️ What to Say on a Discovery Call to Land the Job (Even If You’re Nervous)
You finally got the message:
“Can we hop on a quick call to discuss your services?”
Exciting. Terrifying. And… now what?
Discovery calls are your shot to turn interest into income. But if you’re not sure what to say, you’re not alone. Most freelancers and service providers wing it—and lose the client.
Let’s change that.
Here’s exactly what to say and do on a discovery call, so you sound confident, professional, and land the job.
✅ What Is a Discovery Call, Really?
It’s not an interview.
It’s not a sales pitch.
It’s a conversation to see if you’re a fit for their problem.
Your goal:
- Understand what they need
- Show them how you can help
- Make it easy for them to say “yes”
🧠 Before the Call: Know These 3 Things
- Who they are – Look at their website, business, or service (if available).
- What they probably need – Based on their inquiry or post.
- What you can offer them – In clear, simple terms.
Pro tip: If they contacted you through Always Source, you already have their needs in writing. Review the chat and come prepared.
🗣️ What to Say During the Call (With Scripts!)
Here’s a simple structure you can follow—no matter what you do.
1. Start with a Warm Welcome (30 seconds)
Set the tone. Be human.
“Hey [Client’s Name], thanks for jumping on today. I’m excited to learn more about what you're working on and see how I can help.”
2. Ask This Key Question (2–3 mins)
“Just to start, I’d love to hear more about what you’re looking for—and why now?”
This puts them at ease and gives you gold: their goals, frustrations, and timeline.
Let them talk. Take notes. Ask follow-ups like:
- “What’s been the biggest challenge with that so far?”
- “Have you worked with someone like me before?”
- “What’s your ideal outcome?”
3. Position Yourself as the Solution (3–5 mins)
Now that you understand their pain points, mirror it back—then offer a plan.
“Totally get that. Based on what you said, here’s what I’d suggest…”
Then briefly explain:
- What you’d do
- How long it would take
- What the result would look like
No jargon. No hard sell. Just show them you get it and have a clear process.
4. Handle Logistics (1–2 mins)
Be proactive and walk them through the next steps.
“If it sounds good to you, I usually get started with [how you onboard new clients]…”
Include:
- Your availability
- Payment terms
- How you’ll deliver the work
- Any tools/platforms you use
If you're using Always Source, let them know you’ll send the project details and chat there, which keeps things simple and secure.
5. Invite the Yes (No Pressure)
Wrap it up naturally:
“Does this sound like what you had in mind?”
“Any questions or things you’d like to tweak?”
“Would you like me to send a quick summary so we can lock it in?”
Most clients will tell you right there if they’re in.
🙅♂️ What Not to Do on a Discovery Call
- Don’t dominate the call—listen more than you talk
- Don’t get too technical—focus on outcomes
- Don’t ask, “What’s your budget?” right away—build trust first
- Don’t leave them guessing—be clear about next steps
📲 Using Always Source? Here’s Your Advantage
With the Always Source app, your discovery calls are set up for success before you even speak.
- Clients find you based on your listed services
- You can chat first to warm up the lead
- All communication stays in one place
- No commission, no middleman, no payment drama
Just real conversations → real work → real income.
🎯 Final Thought
The best way to land jobs on a discovery call?
Be curious. Be clear. Be helpful.
Clients aren’t looking for the “most qualified” person.
They’re looking for someone who understands their problem and makes their life easier.
So breathe, smile, and let them see that’s you.
👉 Ready to land your next client?
Download Always Source now on Android & iOS, list your services, and start chatting with real clients today.